Read Recent HVAC Service Reviewsfrom Satisfied Warren-Hay Mechanical Customers
6
Millstone DriveHillsborough, North Carolina 27278
(919) 251-5615
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We had a great experience with Warren-Hay. Our heat pump went out in January. We contacted them for a quote and the same day they had someone out here giving our system a look and had a detailed quote by the end of day. It was an incredibly fair quot... Read MoreWe had a great experience with Warren-Hay. Our heat pump went out in January. We contacted them for a quote and the same day they had someone out here giving our system a look and had a detailed quote by the end of day. It was an incredibly fair quote, and they gave several options with easily distinguishable pros and cons. Later that week, they installed the new heat pump and air handler without a problem. They were polite, courteous, and cleaned up their workspace. They were recommended to us from a friend, and now we would also highly recommend them. Read Less
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Just tremendous! The service technician, Richard, was so personable and helpful. He came prepared with all of the filters in hand to change them out! No other vendor has ever done that for my semi-annual services. Richard was thorough and ... Read MoreJust tremendous! The service technician, Richard, was so personable and helpful. He came prepared with all of the filters in hand to change them out! No other vendor has ever done that for my semi-annual services. Richard was thorough and pleasant. So glad that DFE recommended them to me last year. Read Less
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Warren-Hay is amazing. Their experienced technician has been working on our furnace/heat pump and is super nice, thoughtful and very thorough. When other vendors said "you need a new system," (which was relatively new), he took the time to really inv... Read MoreWarren-Hay is amazing. Their experienced technician has been working on our furnace/heat pump and is super nice, thoughtful and very thorough. When other vendors said "you need a new system," (which was relatively new), he took the time to really investigate. The issues were all related to bad wiring from the initial install. So thankful for the realistic assessment and their diligence to make sure we have air and heat when we need it. Read Less
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I first tried 2 other companies that I've used in the past, and neither one would even return my call after 2 days. Warren-Hay answered immediately and told me they would get a tech out no later than the next day. After about 15 minutes, they called ... Read MoreI first tried 2 other companies that I've used in the past, and neither one would even return my call after 2 days. Warren-Hay answered immediately and told me they would get a tech out no later than the next day. After about 15 minutes, they called me to tell me that Austin was on his way, and he arrived about 30 minutes after I had called. He immediately went to work after a few questions about my gas pack. I could tell he knew what he was doing and after about 5 minutes he tracked the problem down, and had it fixed and running within about 15 minutes. He was extremely polite and professional but still personable and courteous. He asked me for the manual that came with the unit which took me about 5 minutes to find. In the mean time, he was able to pull up the schematics on his phone - talk about smart - and tracked down the problem before I could get my copy of the manual to him! Warren-Hay and his family should be very proud of him. Warren-Hay will be my go-to choice for HVAC work in the future. I can't recommend them any more highly. Some of my friends are well pleased with them as well. Read Less